What makes a partnership with DATEL valuable?
- Easy – We don’t just pay lip service to this, we mean it. ‘Easy to do business with’ is often used as a throw away comment – it is our mantra. Before you even get to the customer, our dedicated sales and support teams provide you pricing assistance, product positioning, collateral and can also give your customer trial licenses to encourage your customer they can’t do without . When you’re with the customer, DATEL will provide demonstrations tailored to your customer’s needs. And when you have won the business, DATEL will install, configure, train and support – that’s what we mean by ‘EASY’
- Profitable – DATEL understand the need for greater margin. When you have won the business, your valuable resources move on to the next project while DATEL coordinate directly with the customer to install, create and deliver a personalized training plan. DATEL has competitive maintenance pricing, allowing you to deliver a total maintenance package, and maintain healthy margins.
- Innovative– DATEL understands you need best in class applications. With our high performance, scalable solutions, from large multi-site enterprise to a single site small business, you’re covered. DATEL has a range of solutions from simple cost effective call accounting to the new solution range – Contact SWEET! – A modern, robust and intuitive contact center management tool that can be further enhanced with voice recording and multimedia modules.
- Experience – DATEL are with you for the long haul, and has provided innovative solutions AND support since 2003. The Avaya DevConnect program has benefited from a long relationship since 2006.