Summer Promotion!


Call SWEET! Live for IP Office Promotion Includes:
  • Installation fully configured
  • Training
  • Project Management
  • 15 Agent License
  • Call Accounting for 40 stations
  • Click-to-Dial for 15 users
  • One Year ForeverSWEET! Customer Care

.:: Additional Incentives if replacing another Contact Center Solution ::.

Contact Us at 724-744-1380 for more detail.



Call SWEET! Live - 2.0

Effectively manage and control the operations of your contact center or work place with the latest release of Call SWEET! Live.

Version 2.0 of this premier contact center management solution now features added capabilities so that you are continuously up-to-date with a click of the mouse.

Knowing the status of your agents is key to any supervisor. Productivity and money are lost if agents are not efficient. Call SWEET! Live makes it simple to view the status of all agents in a hunt group. Just open the Agent Status widget and you will see color-coded indicators next to each agent that will tell you if they are idle, busy wrapping up, handling a call, or logged off.

Learn More…

More Than Just Call Accounting!

 


Why DATEL?

DATEL Software Solutions is your key to effectively manage your capital investment in telecommunications. Everything from robust call accounting, integrated asset management, work order processing, cable management and client and resident billing modules. Scalable to any size business, DATEL allows you to grasp total control of your telecommunications systems.