DATEL Software Solutions, LLC creates innovative, cost effective contact center and call accounting applications. These applications provide clients with real-time monitoring and historical reporting of their contact centers and beyond. Â Our goal since the beginning has been to provide user friendly software at an affordable price. By loading the applications with innovative features, we have displaced many traditional reporting packages and carved out a niche in the telecommunication software industry. Outstanding service and support after the sale are other reasons we excel. We believe you are not just buying software from a vendor, but investing in a partner who cares about the success of your organization.
How does DATEL do business?
Our software is sold through business partners, who evaluate their customers’ specific needs and supply them with the appropriate software. Although we do not sell directly to our software users, we are very involved throughout the entire process. We provide live product demonstrations for potential customers so that they can view the software and have any questions answered. Once solutions are purchased, our technicians and project managers work swiftly to get them fully configured, installed and ready for use. We also provide the necessary training for one to begin taking advantage of the many features of our solutions.
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