Category Archives: Customer Testimonials

Making the decision to go with Call SWEET! Live over other similar products was easy.  Call SWEET! Live is the only solution that meets all of our needs and wants for call center monitoring and reporting.  From pre-sales to implementation … Continue reading →

I cannot say enough about the level of service I have received from DATEL, issues are handled quickly and efficiently. The Call Sweet package has been beneficial to the everyday functions of my company.  The software is incredibly robust, and … Continue reading →

We have been partnered with DATEL for a couple of years now, and it is one of the best decisions we have made! They have provided phenomenal support and demonstrated extreme patience in working with several of the non-tech-friendly employees … Continue reading →

Call SWEET! is a simple to use tool that provides the sales team at BestIT automated reporting each day on call productivity.  I have found their product to be excellent in day to day management of phone related sales activities.  … Continue reading →

Call SWEET! and Call SWEET Live! have dramatically improved our call center efficiency in terms of  individual agent productivity through our ability to observe, manage and anticipate our business needs.  This product changed how we operate our call center. Aaron … Continue reading →

DATEL provided us with exemplary customer service from the beginning of our implementation to the final working product. After implementing Call SWEET! our management team has been able to track and report on the thousands of calls we receive each … Continue reading →